Privacy Policy

Privacy Policy

At Pine Valley Motel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website, making reservations, or staying at our property.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Billing and payment information
• Reservation details
• Mailing address
• Identification details required during check-in

We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve our website and services.

How We Use Your Information

The information we collect may be used to:

• Process and manage reservations
• Confirm bookings and communicate with guests
• Provide customer support
• Improve our website and guest experience
• Process payments securely
• Send important updates related to reservations or policies
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Security

All payment information provided during booking is handled through secure payment systems. We take reasonable steps to protect guest information from unauthorized access, misuse, or disclosure.

Cookies & Website Usage

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. Cookies help us understand how visitors use our site and allow certain website features to function properly.

Users may disable cookies through their browser settings if preferred.

Third-Party Services

Our website may contain links to third-party websites or booking platforms. Pine Valley Motel is not responsible for the privacy practices or content of external websites.

Guest Information Protection

We take reasonable administrative and technical measures to safeguard personal information collected through our website and reservation systems. However, no online transmission or storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

Policy Updates

Pine Valley Motel reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Pine Valley Motel directly through our phone number, email, or contact form available on our website.